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Powering the Chicagoland Area & Beyond!
FAQ:
What should I do if my lights, switches, or receptacles do not work?
Check to see if the outlet is controlled by a switch. Check to see if any circuit breakers are tripped or if any fuses have blown. Check to see if any GFI receptacles have tripped. Check light bulbs and replace if necessary.

Why does my circuit breaker trip or fuses blow?
Except in the case of GFI / AFI circuit breakers which are susceptible to moisture and or weather conditions, the fuses or circuit breakers should not trip. Check to see if a plugged in appliance or poor cord is causing the problem.

Why do my lights flicker in my house?
Central air conditioners or heat pumps may cause a noticeable slight dimming on start up. Lights may flicker or dim to startup of some appliances or motor driven equipment. Check with the local utility company for possible defects in the supply source.

What type of residential work do you do?
We specialize in providing homeowners with an exceptional service experience for all of their home’s electrical needs. We are experienced in:
Single Family Homes
Custom Homes
Apartments
Town Homes
Condominiums
Mobile Homes

Do you do insurance work?
We will perform various kinds of insurance work or insurance restoration work but payment is due from the homeowner upon services rendered.

How much do estimates cost?
Our estimates are free. We will either give an estimate over the telephone or come to your location to discuss all of your options and provide a written Upfront price for your diagnostic work, service or installation work, whichever the case may be.

Can you complete work the same day you provide estimate?
Most jobs are completed the same day, as long as they are not unusual.

Why are some of my outlets in the bathroom not working?
The major cause for non-working outlets is the GFCI outlet on the circuit has been tripped. In able to correct the problem you must first locate the GFCI outlet that controls the circuit and press the “Reset” button. Also, keep in mind that the GFCI outlet that is tied into your bathroom outlets may also be located in your garage. If every bathroom has a GFCI outlet problem, you must reset all of them. In addition, make sure that you check the breaker in the service panel to ensure it is not tripped. If the problem has still not corrected itself, please contact us and will be happy to assist you.

I have already reset the breaker but I still do not have power. Why?
This is actually one of the most common questions we answer on a daily basis. In order to reset a breaker on your electrical panel, you must push the breaker firmly to the “off” position and then push it back to the “on” position. Most people fail to push the breaker firmly past the off position and assume it is reset. If the problem has still not corrected itself, please contact us and will be happy to assist you.

What is an arc fault?
An arc fault is an unintentional electrical discharge. This is a problem that even the most safety-conscious homeowner can’t always avoid. This is because arc faults are usually caused by undetected problems such as damaged extension cords, improperly installed wall receptacles and electrical cable that have been pierced by picture-hanging nails. An arc fault can be extremely dangerous because they can ignite combustible materials and cause a fire. Though arc faults cannot be prevented, there is a device that can detect them and disconnect the power before further damage can result.  An Electric Arc Fault Circuit Interrupter or (AFCI) will electronically detect any arc fault and stop the flow of electricity in a fraction of a second. No electricity, no heat, no fire.

What is an Arc Fault Circuit Interrupter?
Arc Fault Circuit Interrupters or AFCIs are electrical devices that are designed to protect against fires caused by arcing faults in residential electrical wiring. The AFCI resembles a normal breaker that is placed in the electrical panel except that it contains a reset button in the event that a trip occurs and the arc problem has been fixed.

Do fuses and circuit breakers serve the same purpose as AFCI’s?
No. Fuses and circuit breakers are not capable of detecting low-level arcs. Only AFCIs are specifically designed for that purpose.

Are AFCIs required by the National Electrical Code?
Yes. As of the 2008 edition, combination type arc fault circuit interrupters are required by the National Electrical Code on many circuits in newly constructed homes. You can also protect your existing home by installing AFCIs now.

Will my electrical repair project require an electrical building permit?
Most household service work will not require a permit. Larger projects such as room additions and service and panel upgrades will require a permit and subsequent inspections. Failure to follow building codes could require your work to be completely redone at additional expense.

How does a surge protector work?
Once the surge protector is in place and connected to your load center, telephone service or cable service, it will redirect surges to the ground and dissipate the energy. The surge protection selected must be UL rated on response time. A point to remember is that the greater the surge current rating, the longer the surge protector will last. See our surge protection page for more information.

If you are experiencing issues with any of the electrical devices mentioned, contact us today!


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